May 19th, 2018 at 7:53 PM
You're doing great. No matter what, there will always be people that don't read basic documentation, FAQs, or even major announcements. Just plan for that and you'll be fine.
IB has a template for some, like people asking a question that's already addressed in the FAQs, etc.
IB has a template for some, like people asking a question that's already addressed in the FAQs, etc.
