[SpookyZalost]

luckilly on wednesday the last of my 4 day 10 hour shift week they'd managed to catch up and not be as bad off, but it is nice working for a couple government agencies rather than something like microsoft or turbotax or one of those for that reason.

Government agencies are sometimes the worst. Employees are... very lax sometimes. At least, in my personal experience. Never worked outside the government, so wouldn't know how those are.

then you can imagine how frustrated I get when supporting them as a helpdesk lol.

"I'm not technical I don't know how to do this", when I ask them to unplug and plug in a cable.

doesn't know what a power cable is.

doesn't know what a USB cable is.

etc... honestly I'm in shock sometimes, but it can't be helped I guess lol, at least I get paid by the hour.