December 23rd, 2022 at 8:48 AM
Hello MS Community,
Our new server seems to be sending emails much better than our older one, and that's a bit of an achilles heel. MyBB (our forum software, as many of you already know) is quite excessive with subscription emails out of the box, and literally auto subscribes users to every thread they've ever replied to. This means you'll get an email for every reply that someone makes to a thread you've also posted in (unless you manually uncheck the subscription box when you post).
That's a lot of emails. Particularly for users who are pretty active.
We're looking into ways to help clean up this behavior (currently you can still enable/disable these emails in the User CP, which won't change), but some of the options might involve unsubscribing all users to all current threads and requiring manual action to subscribe to future threads. We can do this (and it would clean up everyone's email quickly), but I don't necessarily want to get rid of existing subscriptions if there are people who are making use of them either.
We wanted to create a poll to get community input and to allow MS users to help us decide. (Keep in mind that our forum software is pretty archaic, it unfortunately doesn't have any sort of daily digest feature for these things. That would probably be the ideal solution, but we're looking into alternatives due to the difficulty of implementing this.)
Feel free to also comment any additional ideas below as well!
Our new server seems to be sending emails much better than our older one, and that's a bit of an achilles heel. MyBB (our forum software, as many of you already know) is quite excessive with subscription emails out of the box, and literally auto subscribes users to every thread they've ever replied to. This means you'll get an email for every reply that someone makes to a thread you've also posted in (unless you manually uncheck the subscription box when you post).
That's a lot of emails. Particularly for users who are pretty active.
We're looking into ways to help clean up this behavior (currently you can still enable/disable these emails in the User CP, which won't change), but some of the options might involve unsubscribing all users to all current threads and requiring manual action to subscribe to future threads. We can do this (and it would clean up everyone's email quickly), but I don't necessarily want to get rid of existing subscriptions if there are people who are making use of them either.
We wanted to create a poll to get community input and to allow MS users to help us decide. (Keep in mind that our forum software is pretty archaic, it unfortunately doesn't have any sort of daily digest feature for these things. That would probably be the ideal solution, but we're looking into alternatives due to the difficulty of implementing this.)
Feel free to also comment any additional ideas below as well!
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